HS Leather Bank

Shipping & Returns

Do you ship Worldwide?

Yes, We ship worldwide except Israel.

Shipping estimates might increase for your order during Public Holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing /delivery during peak season or before major festivals (e.g., Christmas and more).

Once the package has been shipped and dispatched from the warehouse, any customs, natural occurrences, air and ground transportation strikes or delays are not held accountable by us.

IMPORT TAXES & DUTIES

Extra charges like Import tax, duties and related Customs fees if applicable, are determined and charged by the Customs office of the destination country and the cost is not covered in payments you made to us. Please contact your local Customs office directly for further details.

Note : Please note we do to ship to Israel and also Shipping estimates might increase for your order during Public Holidays and busy periods.

PAYMENT

We accept all major bank cards as well as PayPal for payment. pending payment system…!

SHIPPING CHARGES

Gross order value ($ USD)                    Shipping charges ($ USD) 

0 –  99.99                                            20 $

100 or more                                     Free shipping!

 

The shipping charges do not cover the cost of local taxes or duties which, if any, will have to be borne by the customer. Some regions like the US and Australia almost never have these charges, while others may.

DELIVERY TIMELINE

Processing time 2-3 working days

Delivery time 7-9 working days from dispatch

Pre-order Dispatch of pre-order products may take 7-8 days extra as they are either under, or scheduled for production

RETURNS

If you are not satisfied with your purchase for any reason, we offer exchange and refund under the following conditions:

  1. The product/order is returned within 20 days of its delivery date.
  2. The product is returned in its original condition.
  3. If the product received has a manufacturing defect or does not conform to the description on our website, we will share a shipping label with you for the return. In such a case, we suggest that you get in touch with us via email(redirect – support@hsleatherbank.com) as soon as possible.
  4. If the customer changes their mind and does not like the product for any reason other than a defect, they will have to bear the cost of returning the product.
  5. Please allow between 03-05 working days from the delivery of your returned order for the refund to be processed.
  6. Please get in touch with us at contact@hsleatherbank.com with the reason in case you want to initiate a return.
WARRANTY

At HS Leather bank, we want to be a part of your life’s adventure, therefore our products are covered by a lifetime repair warranty under the following condition:

  1. The product breaks or comes apart on account of material or craftsmanship
  2. The customer bears the cost of shipping the product to us for repair
  3. The product is not damaged due to abuse or neglect

Once the product is shipped to us, we will do our best to repair it and ship it back to the customer at our own cost in the least possible time.

To avail the warranty, email us at support@hsleatherbank.shop

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